Sweetwater Fishing Forums
General Category => General Discussion => Topic started by: Brett Guy on September 29, 2010, 11:56:59 PM
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I know that factory rods are not always perfect but one thing that really s#%s me is when a reel seat coms loose(which is exactly what happend to my 'Strudwick Bluewater Jig stick'. I have built enough rods in my time to know this should not happen >:( >:( >:(
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Plenty of rods do that nowadays. It's P-poor standards really, considering it's about 4 c worth of glue at play- but a reputation at stake!
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Don't Strudwick have unconditional guarantee. I know they did have it, but it was very difficult getting them to honour it at one stage. I've had a couple of experiences with them. Surely they have to fix a manufacturing defect.
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Brett I'd be straight into point of purchase with some meaningful questions.I'd heard strudwick had got their warranty act together now,be interested in how you go.
Paulo
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Mate I was going to get a Strudwick but after hearing so many reports of crook workmanship I decided against it. If you want a US rod have a look at the St Croix site. They have some really good rods from about $100 up to around $400.
JD
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To be honest I don't think I could be bothered going for the warranty. I'll just fix it myself. It's a real pity because the blank and rest of the build are good(at least it's built on the spine).
Oh well.
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Shouldn't you at least give them the opportunity to fix the problem? You may be surprised, and then be able to post up a positive opinion of the company. I'd definately go back to the retailer where I bought it and try.
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Dale,
Most people tend to vote with their feet these days!
Cheers CCFISHER :)
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Shouldn't you at least give them the opportunity to fix the problem? You may be surprised, and then be able to post up a positive opinion of the company. I'd definately go back to the retailer where I bought it and try.
Going back to the retailer and getting the problem fixed under the warranty would take potentially weeks and I want to use the rod next week(I can fix it before then). I am not really trying to bag them too much as I love the rod overall and I am sure they would honour the warranty for what is obviously a manufacturing fault. Just having a gripe over a issue that just should not happen.