Strudwick Dissapointment

[Member]

I know that factory rods are not always perfect but one thing that really s#%s me is when a reel seat coms loose(which is exactly what happend to my 'Strudwick Bluewater Jig stick'. I have built enough rods in my time to know this should not happen

[Member]

Plenty of rods do that nowadays. It's P-poor standards really, considering it's about 4 c worth of glue at play- but a reputation at stake!

[Member]

Don't Strudwick have unconditional guarantee.  I know they did have it, but it was very difficult getting them to honour it at one stage.  I've had a couple of experiences with them.  Surely they have to fix a manufacturing defect.

[Member]

Brett I'd be straight into point of purchase with some meaningful questions.I'd heard strudwick had got their warranty act together now,be interested in how you go.
Paulo

[Member]

Mate I was going to get a Strudwick but after hearing so many reports of crook workmanship I decided against it. If you want a US rod have a look at the St Croix site. They have some really good rods from about $100 up to around $400.
JD

[Member]

To be honest I don't think I could be bothered going for the warranty. I'll just fix it myself. It's a real pity because the blank and rest of the build are good(at least it's built on the spine).
Oh well.

[Member]

Shouldn't you at least give them the opportunity to fix the problem?  You may be surprised, and then be able to post up a positive opinion of the company.  I'd definately go back to the retailer where I bought it and try.

[Member]

Dale,

Most people tend to vote with their feet these days!

Cheers CCFISHER

[Member]

Shouldn't you at least give them the opportunity to fix the problem?  You may be surprised, and then be able to post up a positive opinion of the company.  I'd definately go back to the retailer where I bought it and try.

Going back to the retailer and getting the problem fixed under the warranty would take potentially weeks and I want to use the rod next week(I can fix it before then). I am not really trying to bag them too much as I love the rod overall and I am sure they would honour the warranty for what is obviously a manufacturing fault. Just having a gripe over a issue that just should not happen.